Land Admin SystemsSummary
Draft for Ken's approval
Six performance improvement proposals (PIPs) for the Land Registry backlog are put to the test with a Strategy Dynamics (SD) model. First the model is checked against the past. It must reproduce past performance over time, such as historical backlogs and staff capacities. Only then are strategies bench tested, before significant funds are committed.
PIP#6, a combination of proposals, proves the most effective. Temporary staff clear the immediate backlog. At the same time, better procedures and staff training raise each person's productivity. The gains last only when the registry's processing capacity (supply) stays above incoming applications (demand).
"What If" scenarios show that changes to legislation are vital. Without them, the backlog is predicted to return in about six years. The final strategy combines technical assistance and proactive management with regular monitoring and evaluation. The models are fully transparent. SD software such as Silico makes testing much easier than spreadsheets as models grow more complex.
Key points
- The schematic of the core structure shows early and simply what is driving what, and why, and what each proposal will affect.
- The SD model estimates future performance of key indicators for any number of proposals, and shows which one best fits the desired path.
- Any number of "What If" scenarios can be run quickly, and their results weighed with numbers.
- The models are completely transparent, with no black box and no implicit assumptions, and their logic and variables are easy to change.
- In the example, PIP#6 worked best, and without changes to legislation the backlog was predicted to return in about six years.